Tuesday, August 23, 2011

A Perfect Week, The Perfect Day: Time Management for Recruiters


A Perfect Week, The Perfect Day: Time Management for Recruiters

by
David Szary
Jun 6, 2003
One of the best things about being a recruiter is that you can pretty much predict the events and activities that will occur during the day. It’s also easy to identify the things you need to get done, prioritize them accordingly, and then plow through the day and accomplish it all. Yeah, right…in our dreams! Actually, one of the biggest challenges recruiters face is trying to manage their schedules and accomplish the “tasks at hand” in a work environment of constant change, interruptions, fire fighting, etc. If you’re a recruiter, your time management, planning, multi-tasking and organizational skills are tested to the max each and every day. It’s often enough to drive a normal person crazy! A Perfect Week, The Perfect Day In a past article of mine, Steering Clear of Recruiter’s Rut, I discussed tactics you could use to inject life into the day-to-day grind of recruiting to become more productive, efficient and have more fun. In order to beat recruiter’s rut, right after that article was written (and to practice what we preach), our office adopted “A Perfect Week, The Perfect Day” routine. This routine has personally helped me (and our entire team):
  • Dramatically improve my time management, planning, and organizational skills
  • Manage multiple projects/ and tasks
  • Not forget things that often used to fall off my plate
  • Get more things accomplished in less time!
Can you have a perfect week? A perfect day? The answer is probably no. While we strive to complete each week and every day perfectly, it rarely ever happens. But if you take a defeatists’ attitude and never try to have a perfect week (or perfect day), I can pretty much promise you it will never happen. A great analogy to illustrate this point is that of a football coach (or any athletic coach for that matter) preparing for a game. All week long, a coach and his assistants spend 16 hours a day in preparation and practice to prepare the perfect game plan. They try to predict what the other team is going to do and, based on that prediction, develop a plan of action to do the things necessary to win the game. Six days of intense preparation, planning, and practice ó all to find out that one minute into the game, their opponent’s strategy is vastly different than what they prepared for! So what do they do? Throw in the towel and give up? No! They adjust their plan of action (based on the new strategy of the opponent) to win the game. If you talk to a coach, this happens more often than not. So why do they spend all that time preparing for the game if they don’t know the other teams strategy? There are lots of reasons. But minimally: “A plan that needs to be changed is better than no plan at all.” To me, this is no different than what recruiters face each and every week. How many times have you started a week thinking that you have X requisitions to work on and X things to get done ó and then by 10:00 a.m. Monday every thing has changed! Positions go on hold, candidates don’t accept offers, and new positions are thrown on your plate. This is why our office created “A Perfect Week, The Perfect Day” routine to help set a strategic course for the week AND to allow for changes that might pop up each and every day. Developing A Perfect Week At the beginning of each week (Friday before you leave for the weekend, over the weekend, or early Monday morning), we list all the activities that we want to accomplish in the upcoming week. We organize these activities into two categories:
  1. Billable. Billable are activities directly related to hiring new employees (a recruiter’s primary job). In Business 101 class in school, they called these “line” activities: things that directly contribute to making money for your organization. For recruiters, we get paid for hiring quality people! Examples include prospecting for candidates, making offers, attending job fairs, setting up interviews with hiring managers, qualifying a requisition, etc.
  2. Non-billable. Non-billable (or staff) activities are things that you must accomplish and typically support your line activities. Examples include entering candidates into your ATS, developing postings for the Internet, activity reporting, department meetings, training, paperwork, etc.
We then document activities in our perfect week as either actions or results. Some examples of actions:
  • Source six hours on the Branch Manager position.
  • Get requisition from Horseman for the SVP of IT.
  • Attend EEOC/Compliance training on Wed.
Examples of results:
  • Get three submittals to Koesel for the IT audit position.
  • Close Doris Kellsy! Get a start date!
  • Get Lisa and Catherine scheduled for interviews with Minnick.
The template (and an example) we use to document our perfect week would look something like this:
David’s Perfect Week Billable:
  • Source six hours for BM position. Get three submittals to Minnick.
  • Get requisition from Horseman for the SVP of IT.
  • Close Kellsy and get her to start on the 24th!
  • Attend job fair in Fairfax ó hopefully get 10 good candidates.
  • Source four hours for SVP position ó goal is two submits to Craig.
  • Set up date for Lisa and Catherine to interview with Williams. Non-Billable
  • Finish website information and post.
  • Do edits on website from CC.
  • Make travel arrangements for Charlotte trip.
  • Do expenses.
  • Pull of posting of the Internet.
  • Update job posting for BM position.
  • Attend EEOC/Compliance training on Wed.
Every Monday morning, we have a team meeting to discuss last week results and our plan of action for the upcoming week. We have fun with this meeting! We critique our own performance. We discuss how the week went ó what we did get done; what we didn’t get done. We rate our performance like grade school: A through F, plus or minus acceptable. We post everyone’s perfect week on a flip chart for all to see. This makes it is easy for review purposes. We also use this meeting to share information, to ask for advice, and to get our “game faces” on for the week. If you are part of a “remote” team, have a conference call. If you work by yourself, meet with yourself! The Perfect Day To actually accomplish the activities outlined in our perfect week we create the perfect day. Prior to starting the day, we review our Perfect Week (to see what we still need to accomplish) and work in progress from the previous day and develop a plan of action. For peer support, we email out this schedule to our teammates to kick off the morning in a positive manner. A typical perfect day email looks like this: 7:30-8:30 Planning, return emails, call Bob about Sue
8:30-11:00 Sourcing for SVP position (database search and Internet research)
11:00-12:00 Interview with Joe Edwards
12:00-1:00 Lunch; return emails, voicemails; call to cancel hotel reservation
1:00-1:30 Meet with Barb to qualify new position
1:30-4:00 Call/email all candidates I found in dbase and through next research
4:00-5:00 Return all emails from net postings
What I want from my day: I hope to get the requisition qualified with Barb and find at least two qualified candidates (and talk to them) for the SVP position! The perfect day routine forces us to keep reviewing all the activities we want to accomplish during the week. By sending out the email (and receiving them from my peers), it forces all of us to plan our day. Questions on “A Perfect Week, The Perfect Day” Routine
  • Does each week and every day go perfectly? Absolutely NOT! Like a coach preparing for a game, rarely do I see it go perfect. But I do know that with this tactical level of planning, I am getting more done and managing my time better than ever before.
  • What happens if the activities you document in your perfect week change 180 degrees during the week? Then I readjust and develop a new plan of action. Plans were meant to be changed. That is what The Perfect Week routine is for. To allow for changes that occur during the week.
  • How important is the format for the perfect week/day routine? Not important at all. Do what makes sense for you and document it with tools that you use. (I still use a day planner. I know many of you probably use Outlook or a Palm Pilot.)
Helpful Hints
  • Frontload your week. I like to play a game with myself and try to check off as many activities as early as possible in the week. This is motivating and allows me the option of cutting out a little early on Friday knowing I had a great week. What an awesome feeling!
  • Have fun with this routine. In our planning meeting, or when we shoot our perfect day routine via email, we send motivational quotes, jokes, etc. to lighten up the day.
  • Create contests against your teammates or yourself. When planning your perfect day, challenge your peers (or yourself). See who gets a hold of the most candidates; gets a candidate to accept an offer; etc.
This routine has dramatically improved my planning, time management, and organization skills. More importantly, I am getting more done in less time and not forgetting to do things that in the past often fell off my plate. If your having a difficult time managing all the things us recruiters have to get done during the day, I would encourage you to develop a perfect week and plan the perfect day! Let me know how it works.

Wednesday, August 17, 2011

3 things you should know about your recruiting by ChrisBarblc

For any recruiting organization to be successful it is important to know what recruiting activities are driving performance in bringing in the most qualified candidates and hires. To know this information, you need to set up a way to collect metrics and analytics in your recruiting process and most importantly a way to easily display this recruitment marketing data so you can make quick informed decisions on ways to improve your recruiting strategy.

But what data and metrics should you be checking on a daily and weekly basis?  What levers are so important to your recruiting that you should know what they are at the beginning of every day.
This will be a little bit different for every organization but here are 3 that you should be able to answer about your recruiting organization today:

1. How many qualified candidates are you getting?


While you know how many applicants you are receiving for your jobs, you will want to become more specific than that. You don’t just want to know how many candidates apply but you want to know how many of those candidates are actually qualified for the position. This will give you a true view on how well your job ads are performing.

2. What is your best recruiting channel?

Once you know how many qualified candidates you have applying, it is important to know where they are coming from. By having recruiting metrics where you can see qualified applicants (and hires) for every recruiting channel you use, you’ll be able to more accurately determine your recruitment marketing mix for the best ROI instead of just using the same channels you always use. It will also tell you what types of channels bring in the most applicants: social recruiting, job boards, Google and other recruiting channels.

3. How many contacts do you have in your Talent Network?

Every job distribution campaign you run represents another opportunity to add qualified candidates to your Talent Network. To make the most out of your Talent Network, you should know how many qualified candidates you have not only overall but in the specific disciplines that you recruit in whether it be marketing, sales, engineers, etc.

Successful recruiting companies know what recruiting levers provide the best results and ROI for their organization. In order to do so, they collect the recruiting metrics and analytics that are important to them and their company.

Do you know the things you should about your recruiting organization?

Friday, August 5, 2011

Straight Talk: How Do You Tell a Bad and Persistent Candidate to Go Away?


Straight Talk: How Do You Tell a Bad and Persistent Candidate to Go Away?

© Kristian Peetz - Fotolia.com
Every Monday morning we have a recruiter meeting at my company, HRU.
The purpose of the meeting is for our recruiting department to share with each other what they are working on, what they’ve accomplished the prior week, and give updates that the full group might need to know.
Something came up this week that I wanted to share. Like most recruiting departments/companies/etc., we have our “Repeat Offenders” – these are the people who just won’t give up. At one point, a recruiter probably called them, and maybe even interviewed them, possibly even hired them, but now they won’t leave you alone – they call, they email, they LinkedIn, send Facebook Friend requests, etc. Basically, they have become a stalker!

Here’s an easy, 1-step solution

This morning, one of the recruiters says “Mr. Jones (I’ve changed the name to protect the guilty) won’t stop bugging me. He emails his resume to me ‘every’ day!”
We know Mr. Jones because Mr. Jones used to work for us at a client and it didn’t turn out so well. Now, Mr. Jones wants us to find him his next assignment. The problem with Mr. Jones isn’t skill related, it’s personality related – he’s annoying. He was annoying to the client, to his work group peers, he is annoying to us, and I’m pretty sure he was annoying to his ex-wife – thus the “ex”!
So, the BIG question. How do you get Mr. Jones to stop bugging you? This happens to every single recruiter I know eventually.
Here are the steps I use:
  1. Tell them!
That’s it – no more steps.

Use straight talk rather than being conflict avoidant

Here’s our problem as recruiters: we never want to burn a bridge. “Well, Tim, you don’t know where he might go, who might hire him, I don’t want to ruin my reputation.” Bullshit. You’re being conflict avoidant, and if you look at your last performance review, I bet under “opportunities” it probably says something about avoiding conflict or not confronting issues head on.
I had a very good HR mentor once tell me that “it’s best to deliver them that gift, then to allow them to walk around not knowing.” Once you start being straightforward you’ll be amazed at how many people will say, “No one has ever told me that!”
And that’s the problem – no one ever tells them the truth, thus they keep doing the wrong thing instead of trying to fix what is wrong.
How do you get an annoying candidate to stop bugging you? You tell them exactly, very specifically, very calmly, with no ill intent – “I want to give you a gift. You might not see it as a gift right now, but I hope in time you’ll understand it to be a very valuable gift. I (don’t use “we” or “us” or “the company – you’re avoiding again by using those) – I think you have a very bad personality flaw that comes across as annoying to me, and from the feedback I have received, to those you work with. If this does not change, I won’t be finding you any job in the future, and you’ll probably struggle to find one on your own as well.”

It’s rude to string a bad candidate along

OUCH! That hurt right? But read it again; was there anything mean or untrue in the statement? If this person actually listens to the statement and acts on it, will they be better for it? You can change the reason for whatever issue the person might have – maybe it’s hygiene, maybe it’s a crazy laugh, who knows – but the basic message stays the same. You need to change, or I never want to speak to you again.
It’s hard for recruiters to understand this, because 99 percent have been taught to be nice, thoughtful people and not to be rude. This sounds a bit rude. In reality, I think it’s rude to string a person along and not care enough to actually tell them what is wrong and to help them.
Stop telling candidates your blow off lines and start telling candidates the truth. At the very least, you’ll have more time on your hands to talk to the candidates you really want to speak to!
This was originally published on Tim Sackett’s blog, The Tim Sackett Project.

What Your Recruiters and Their Style Says About Your Employment Brand

What Your Recruiters and Their Style Says About Your Employment Brand

© vgstudio - Fotolia.com
“You are the best interviewer I have ever had!”
That is what my wife was told last week after she finished interviewing a prospective employee. She said that the statement made her day. However, my wife is not in HR; she was the hiring manager for this role.
Contrast that with a phone call later in the evening from a friend had gone on an interview. She told me how the recruiter was so terribly rude.
“The recruiter acted as if I had ruined her day,” my friend told me. She said the recruiter rushed her through the answers to her questions and kept looking at her watch. “Why did she bother to invite me to a face to face?” she wondered. She could just as easily rescheduled if she was having a bad day.

Recruiting as the first step

There was another recent story I heard from someone who flew out to the Midwest for an interview with all the prospective team members.
First up was the hiring manager, a senior officer, for a 45 minute scheduled interview. Well, the hiring manager showed up 15 minutes late, apologized, and seemed rushed and extremely distracted.
The interview only lasted about 15 minutes. The hiring manager apologized, saying she would have to leave since she had a flight scheduled in an hour. She left the room to check on her team to see whether they were ready to see the candidate as the next step in the interview process. The hiring manager was never seen again. The candidate saw the rest of the team and had a good interview.
Weeks later, this candidate received an email stating “that after much consideration, a decision was made to go with someone else.” Upon further checking, she found out the other candidates all got their allotted time with each member of the interview team.
We have all heard these horror stories and I for one get upset when I hear them. Now, I know there are good and bad apples everywhere. We should never use a broad brush to paint any profession. Like in most industries, for every good recruiter, there are scores of incompetent, ineffective, indifferent and sometimes indiscreet recruiters. That being said, there is no excuse for rudeness.

Medical profession takes note

I read an interesting New York Times article the other day. It discussed that how, as part of the admission process to medical schools, doctors are now put through a string of assessments to gauge their bedside manner and communication skills.
At a new medical school, Virginia Tech Carilion, the administrators decided against relying solely on grades to determine who got in. Instead, the school invited candidates to the admissions equivalent of speed-dating: nine brief interviews that forced candidates to show they had the social skills to navigate a health care system in which good communication has become critical.
At least eight medical schools in the United States — including those at Stanford, UCLA, and the University of Cincinnati — and 13 in Canada, are using some variation of this procedure. Think for a moment of the impact on the health care system in the future.

Recruitment as part of the talent management strategy

Does a person finish school stating that at the top of their career pyramid is a position as a recruiter? Or is it a way-station on the road to an HR generalist position or some other role? Is this a career destination?
In companies that I have worked at, the next step up from HR coordinator was junior recruiter. In a lot of cases, there was no formal training done. Give them the low hanging fruit (entry level jobs), they can handle that.
As part of any talent management strategy, the recruiter is the “gatekeeper.” They are the face of the company. They are the brand. Should we just leave it to chance and hope that they will figure it out?
The brand of your organization is in their hands. Every potential piece of talent is going to be viewed through that initial contact prism. You cannot afford to skimp on this step.
At a former employer, my team developed a thorough interviewing & hiring seminar. Every hiring manager and recruiter was trained not only in setting up the strategy for interviewing, but also syncing that with the hiring manager. The seminar emphasized that building the relationship, and the importance of representing the brand, were key parts of the hiring strategy.

The recruiter as a branding agent

Do not take this step lightly. Recruiting is a nobel profession, and the weight of your company is in the recruiter’s hands.
If you can’t get this first step right, you can put a pin in all the other initiatives going forward. Otherwise, you have new employees coming in with low expectations, and the ones you passed on left on the curb having all the social media power to tell their story about your brand.

6Cs of Passive Candidates


The 6 Cs of Passive Candidate Recruiting Plus 1

by
Lou Adler
Aug 4, 2011, 6:56 pm ET
As Malcolm Gladwell points out is his bestseller The Tipping Point, little things can make a big difference. The same is true when it comes to finding, recruiting, and hiring passive candidates. One big thing recruiters can do is tame their hiring manager clients. Taming your hiring managers is an essential first step if you want to recruit passive candidates.
As was pointed out in a major study we did last year with LinkedIn, 82% of LinkedIn’s fully employed members characterize themselves as passive candidates. While they’d be open to talk with a recruiter, they are not interested in a lateral transfer, applying through your ATS, or working for a company that doesn’t know how to hire and develop talent. To find and hire these people, especially the best of the group, recruiters need to not only tame their hiring managers, but also employ the 6 Cs for recruiting passive candidates. These represents the key tipping points involved in any passive candidate search effort.
Over many (many) years, I’ve worked on search assignments with more than 500 different hiring managers on positions ranging from staff accountants and senior engineers to functional VPs, COOs, and CEOs of all stripes and sizes. From these experiences I’ve discovered a bunch of challenges that need to be addressed before you start looking for candidates.
Collectively they represent reasons why you must tame your hiring managers as part of any search assignment — at least if you want to fill the position with some top-notch in a reasonable period of time. Here are some basic rules for taming your hiring managers. (More)

Basic Rules for Taming Hiring Managers

  1. Make sure the manager understands real job needs. Ask the hiring manager what the person must accomplish over the course of the first year that would indicate why the person is a top performer. I refer to this list of performance objectives as performance profiles. The idea behind this: if the person can demonstrate they’ve done comparable work, they obviously have the requisite skills.
  2. Make sure the hiring manager “owns” the employee value proposition. Before you start hunting, make sure you ask the hiring manager why a top person with a lot of upside potential would want your job. Forget the apple pie and motherhood. This EVP must be specific and related to the actual job. As you’ll see below, this forms the core of the candidate’s intrinsic motivator for looking.
  3. Insist that the hiring manager be open to talking with candidates on an exploratory basis. The best people are looking for career moves, not lateral transfers. Passive candidates aren’t even looking. By giving these prospects a chance to talk with a hiring manager on a peer-to-peer level to see if your opening represents a possible career move, you’ll add a lot of strong candidates into the top of your funnel.
Of course there are more taming rules aside from these, but this is a good start. As you’ll discover though, they’re not enough. In this case — especially if you want to find and hire the best passive candidates — the 6 Cs come into play. Here’s a quick take on what they are and why they’re critical.

The Key Tipping Points for Recruiting Passive Candidates — a.k.a. “The 6Cs”

  1. Compelling: you must be able to capture the candidate’s intrinsic motivator in your job posting, voice mail, or email. It’s what will get your hot prospect to pay attention to the message. For a staff engineer it might be pushing the envelope on a new technology. For an executive it might be a chance to turn around a troubled business. For a flight nurse it’s probably something related to the daily rush involved in helping save someone’s life.
  2. Control: make sure your opening questions requires the prospect to tell you about him or herself before you tell the person about the job. The things that a candidate asks about when first contacted by a recruiter (pay, title, company, location) are not the same when deciding which offer to take (opportunity, growth, challenge). Control allows the recruiter to position the conversation at the beginning to ensure that the best prospects don’t opt out for the wrong reasons.
  3. Career: during your first call you must be able to convert your open position into a career opportunity on the fly. If the candidate describes her job in some detail first (see point two above), the recruiter will have the opportunity to determine if your current opening offers the candidate a true career move. Part of this could be adjusting the scope of the job up or down to better meet the candidate’s career needs.
  4. Connect: Even if your prospect isn’t perfect, he or she is probably only one degree of separation from someone who is. Once you decide the person isn’t ideal, start networking. One way is to connect on LinkedIn and start looking at the person’s connections and ask about specific people. Get their qualifications and then start calling.
  5. Conviction: Persistence is key. You must understand your job opening, and why it offers a career opportunity — and you must not take “no” for an answer. If you’re not convinced of what you have to offer is great, neither will your candidate.
  6. Close: You’ll never have enough money in the budget to pay the best prospects what they want. You can minimize the blow here by selling and closing on the career opportunity your position offers, not the compensation it pays. If you miss this critical “C” the others won’t matter.
Whether the candidate is passive or not, if you want to hire top-notch talent you’ll need to employ the 6Cs on every assignment. They’re all critical tipping points in your hunt for the best people around. The biggest tipping point of them all though, is to make sure you’ve tamed your hiring manager client. Without this person onboard and committed to hire the best, all of your good efforts will have little payoff.

Recruiting Resources (from billradin.com)

Applicant Tracking Systems (ATS), Software & Automation Products
“Adapt” Bond International
800-882-BOND  - 
www.bondadapt.com
Details all activities and provides a full range of office automation aids.
“Akken Staffing” Akken, Inc.
866-590-6695  - 
www.akken.com
The industry's first integrated, all-in-one front and back office staffing software system.
“Alchemus” iNetGen Inc.
949-852-2762  - 
www.inetgen.net
Web-based tracking system that emulates the workflow of staffing and recruiting.
“Applicant ProTrak” Gray Fin Technologies
949-856-9820  - 
www.grayfin.com
Improves time to hire through real-time requisition status reporting
“ApplicantStack” Racarie Software
919-654-4560  -  www.applicantstack.com
Applicant tracking and e-recruitment software specifically designed for small to medium-sized businesses.
“Apprentice” Sourcer Products 
360-737-9678  - 
www.sourcer.com
Software for recruiting firms, temp agencies and companies that process resumes.  
“Attract” Evalica                +44 (0) 1342 310100 (UK)
888-362-9440 (US) -
www.attract-hr.com
Flexible web-based recruitment CRM system with unique matching features.
Avionté
Avionté
651-556-2121  -
 www.avionte.com
Easy to use, flexible, integrated front and back office software solutions for staffing and recruiting firms.
Big Biller Top Echelon Network
330-455-1433  - 
www.bigbiller.com
Affordable Web-based software system with an abundance of time-saving tools.
“Bullhorn Staffing” Bullhorn, Inc. 
617-464-2440  - 
www.bullhornstaffing.com
ASP application offering complete, customizable control of your data and CRM.
“Candidate Manager” Candidate Manager
416-551-9402  - 
www.candidatemanager.net
Low-cost, highly functional web-based applicant tracking, talent management and restructuring solutions.
CAPS CAPS Software
800-617-7810
 - 
www.capssoftware.com 
A world-class software solution for contract staffing, contingency and retained search.
cBizOne cBizSoft, Inc.
972-713-3888  - 
www.cbizsoft.com 
A PSA for easy management of consultants, employees, contacts and requirements.
COATSsql Sarach Technologies
800-888-5894 
www.coatssql.com
Fully Integrated Full Service Staffing Software for single or multi-state offices. Employees through General Ledger.
CVTracer CVTracer Software
(888) 329-7354  - 
www.cvtracer.com
Web-based solution streamlines applicant tracking. Manages the recruitment process.
“Deskflow” Workflow International, Inc.
(416)-932-0020  -  www.workflowint.com
Automatically designs and creates web-application forms that potential candidates can respond to via a web-browser.
“eBoss Solutions” eBoss Ltd..
+44 (0) 20 7183 0675  -  www.eboss.co.uk
Web-based recruitment software with optional website integration, unlimited CV parsing and postcode search.
eEmpACT Prairie Development Co.
800-456-5660  - 
www.eempact.com 
Comprehensive placement and retrieval with accounting and business management.
Encore 4.0 The Cluen Corporation
212-255-6659  - 
www.cluen.com 
A scalable, comprehensive recruiting software solution.
ePursuant” Pursuant Technologies, Inc.
877-776-8800  - 
www.pursuanttech.com
Robust and cost-effective enterprise solution for consulting, recruiting and staffing businesses of all sizes.
“EZaccess” Personic Software Inc.
800-342-2222  - 
www.personic.com
Automates the entire applicant tracking workflow process.
“Fill-Staff 10” Fill Staff
501-205-4350   - 
www.fillstaff.com
Cost-effective desktop tracking system that ties into ACT.
“Fleetware Recruiting”  
Fleetware, Inc.
888-435-3389  -  www.fleetware.com
Robust & Customizable recruiting/applicant tracking software.  Desktop or web based.  
“Forage Resume”   Advanced Information Management
972-618-4743  -  www.forage.net  
Tracks clients, candidates, skills, projects and job orders. Supports multiple and remote users.
“Gopher for Recruiters” BlackDog Recruiting Software, Inc.
970-349-0364  - 
www.resume-software.com
Recruiting applicant tracking staffing software Since 1980.
“Head Hunting System” Safari Software
920-485-4100 - 
www.safarisoftproducts.com
Powerful, feature-packed ODBC automated software system for temp and perm.
“Hirebridge”   Hirebridge, LLC
954-974 2435  - 
www.hirebridge.com
Web-based system includes searchable job board and resume submission tools.
HireDesk
Talent Technology
866-747-3375  - 
www.talenttech.com
Complete solution includes e-mail, database, Web site posting and client management.
“HireTrack”   SIMPATIX
877-467-2849  -  www.simpatix.com
100% Web-based job posting, resume management and applicant tracking.  
Humanis   Questek, Inc. 
800-246-8526  - 
www.questekinc.com
Simple and powerful front office and back office tools to manage staffing operations.
“iRecruiter” iCIMS.COM
800-889-4422  - 
www.icims.com
Next-generation ASP candidate acquisition and tracking solution for Web recruiting.
“JobDiva” JobDiva, Inc.
866-job-diva  - 
www.jobdiva.com
The future platform of search and recruitment workflow.
“Jobvite” Jobvite
650.376.7200  -  www.jobvite.com
Complete recruiting platform: applicant tracking, social recruiting, CRM and analytics. Try Jobvite Share for free!
MaxHire MaxHire Solutions, Inc.
800-206-7934  - 
www.maxhire.net
Full-featured client/server program includes advanced resume parsing.
“mindSCOPE” One On One Staffing Software
888-264-7236  - 
www.mindSCOPE.com 
Provides full functionality and customization required by progressive staffing agencies.  
MrTedTalentLink MrTed Ltd  -  707-206-6246
+31 (0) 6 27 062 580   www.mrted.com
Collaborative environment integrates into any infrastructure and brings stakeholders together in an easy, intuitive way.
NowHire” Interactive Solutions Group   
800.724.8546  - 
www.nowhire.com
Fully automated tracking system that utilizes Web, phone and kiosk technology.
“OpenHire”  SilkRoad Technology Inc.
866.329.3363  - 
www.silkroadtech.com
Patented browser integrates with hundreds of job boards for one-click job posting and resume importing.
“PC Hunter”
“Mac Hunter” 
Micro J Systems, Inc.
800-995-HUNT  - 
www.microj.com
Software solutions for staffing professionals.
PCRecruiter”  Main Sequence Technologies
440-946-5214  - 
www.pcrecruiter.com
Microsoft-based applicant-tracking software for any size organization.
PeopleFilter”  PeopleFilter Technology, Inc.
847.253.9300  - 
www.peoplefilter.com
Scoring engine ranks candidates based on a proprietary library of over 13,000 unique occupational skills.
Persona”  Applied Systems Technology
800-929-3711  - 
www.astusa.com
Role-based software that offers different interfaces for each critical job within your staffing organization.
ProHire RecruitMAX
877-394-5644  - 
www.prohire.com
Automates recruiting and job posting using artificial intelligence for matching & search.
pssRecruit Progressive Software Solutions
www.progressivesoft.com  
Secure interface allows recruiters to upload & manage job postings on their own sites.
RDB ProNet First Choice Software 
+44 01256 314600  -  www.rdbpro.co.uk  
Feature rich client server application able to provide "access from anywhere, anytime" capability.
Recruiter” 
HireSpider
Pharaoh Software 
888-233-4651  - 
www.hiringsoftware.com 
Supports job and candidate tracking and creates a powerful career Web site.
RecruitingCenter”  Recruiting Solutions International
877 998-1550  - 
www.RecruitingSoftware.com
Web-based recruiting management, skills assessments and timesheets.
RecruitingWare.com” 
RecruitingWare.com
207-255-0900  - 
www.recruitingware.com
Provides online recruiting software designed specifically for healthcare recruiters. 
Recruitmax”  Recruitmax  
877-394-5644  - 
www.recruitmax.com
Tools to manage the recruiting and placement process from beginning to end.
RecruitTrack”  DGCC.com LLC 
877-55-TRACK  -  
www.recruittrack.com
Features MS Outlook integration, resume parsing, and advanced search capabilities.
RESUMate”  RESUMate, Inc. 
800-530-9310  - 
www.resumate.com
Converts resumes into database records in a single action.
ResumeGrabber”  eGrabber Inc. 
408-872-3103  - 
www.egrabber.com
Captures info and resumes from e-mail, attachments, web forms, job boards and enters them into a contact manager.
“Resumix Internet Recruiter”   Resumix
800-988-0003  - 
www.resumix.com  
Tools to source and track applicants, manage skills and integrate with HRMS.
“RezKeeper”   RezLogic
877-265-6525
 -  www.rezlogic.com
Web-based solutions for employers, staffing agencies and recruiting firms.
“Sarah” HireAbility
650-378-8592  - 
www.hireability.com/SARAH
Integrated applicant tracking system, job board, splits network and résumé processing services.
“Sendouts Pro”  Sendouts.com 
877-309-5222  - 
www.sendouts.com 
Integrates applicant tracking & job matching with background checks, skills tests and job posting.
“SimpleSearch”  SimpleSoft, Inc.
503-620-0636  - 
www.simple-search.com  
Complete, custom systems specifically designed for the recruiting business.
“SmartSearch II”
“SmartSearch Online”
Advanced Personnel Systems
800-875-0588  -  www.smartsearchonline.com  
Easy-to-use, workable solution to growing employment management needs.  
SonicRecruit CareerExchange.com
888-817-9698  - 
www.sonicrecruit.com
Affordable, comprehensive and customizable Web-based tracking system.
StaffingSoft StaffingSoft, Inc.
972-267-5194  - 
www.staffingsoft.com 
Manages talent recruiting, retention, and management from internal staff, to outside vendors, to candidates globally.
StarSearcher StarSearcher ATS
800-762-4185  - 
www.starsearcherats.com
Customizable ATS that easily handles all aspects of the hiring process.
“Swiftpro” Swiftpro
+44 (0) 870 873 1270  - 
www.swiftpro.com
Recruiting software for organising, automating and streamlining every aspect of the recruitment process
“Taleo” Taleo Corporation
877-818-2536  -  www.taleo.com
enables small and medium organizations to set up a career site in an hour, configure in minutes
“TeamSpirit” Bond TeamSpirit  -  +44 (0) 1376 519413 www.teamspiritsoftware.co.uk An integrated, standalone or outsourced Human Resource system.
“!Trak-It” !Trak-It Solutions
916-780-8767 x128  - 
www.trak-it.com
Includes many standard features found only in much more expensive recruiting solutions.
WebLoom Recruiter”  Jeda Systems, Inc.
614-985-3664  - 
www.jedasys.com 
Affordable Web-based recruiting designed for small and medium sized firms.
“WebPAS” VCG, Inc.
800-318-4983  - 
www.webpas.com
Incorporates client, candidate and resume tracking in a single relational database.
“WinSearch” Relational Systems, Inc.
800-346-7156  - 
www.winsearch.com
A turnkey solution for applicant tracking.  
“Zoho Recruit” Zoho  -  888-900-9646 (US)  www.zoho.com/recruit/index.html easy-to-use ATS that helps track job openings, resumes, candidates and contacts more quickly and efficiently.
Vendor Product, Service or Seminar  
www.airsdirectory.com - 888-999-8844 Software to implement the AIRS techniques to automate your Internet search.  
www.alumwire.com - 800.808.2240 x1533
A professional social media platform to connect with degreed alumni & students.
www.broadlook.com - 877-977-8080 Search tool for finding candidates and companies online.
www.cardbrowser.com - 407-956-2672 Directory of passive candidates in sales, marketing and management positions.
www.doostang.com Professional networking site.
www.free-for-recruiters.com  An up-to-date list of free resume sites and resume search tools.
www.getautosearch.com - 616-954-9445  Candidate generation tool that searches numerous sites and search engines.
www.hirehub.com - 512-327-9332 Finds, matches and facilitates relationships between companies and job candidates.
www.infogist.com   Fee-based meta search engine designed to scan the Web for resumes.  
www.linkedin.com Professional networking site.
www.resumerobot.com - 888-999-2181 Delivers targeted resumes to the recruiter’s desktop.
www.spoke.com Professional networking site.
www.staffbots.com - 800-664-7671   Resume mining tools that include Resume Seeker, Resume Mole and Fast Search.
www.talenthook.com - 800-979-HOOK Scans resume boards and performs x-ray, flip search and e-mail functions. 
www.zillionresumes.com - 512-327-9332 Searchable database with over 3 million resumes.
www.zoominfo.com - 866-904-ZOOM (9666) A search engine with profiles on 35 million people and 3.8 million companies.
Vendor Product, Service or Seminar  
ActiveCampaign, Inc.
(312) 201-0300  www.activecampaign.com
Automates the email marketing function. Features include newsletter subscription, unsubscription, bounce detection, autoresponders, date-based mailings and more.
AIRS Internet Intelligent Search
888-999-8844
  www.airsdirectory.com  
“Advanced Internet Recruitment Strategies” is designed to sharpen your online recruiting skills.
AlertSite
877-302-5378  
www.alertsite.com
Systems monitoring and security scanning to ensure that your Web-based services are always available and running at peak performance.
Amerinet International, Inc.
800-890-8902  
www.cyberrecruitingsecrets.com 
Cyber Recruiting Secrets training seminar and reference materials for online recruiting by Judy West.
Assessment and Development Group, Inc.
910-221-9053   www.recruiter.personex.com
Specialized job analysis and candidate assessment tools for recruiters.
AutoSearch
(800) 518-5644   www.getautosearch.com
Web-based sourcing tool that finds prospective candidates using automated, highly-targeted Internet keyword searches.
Bradley & Parker
516-364-5500  
www.bradley-parker.com
Professional property and casualty insurance, including errors & omissions, business interruption and liability.
Employment Agencies
www.employmentagencies.org
Directory and referral service that points employers to more than 6500 employment agencies worldwide.
Great Sample Resume
www.greatsampleresume.com
Hundreds of sample resumes and resume templates for job seekers.
Haley Marketing Group
(888) 696-2900  
www.haleymarketing.com
Web site design and full-service marketing, specializing in staffing industry clients.
IBN Interbiznet.com
800-358-2278  
www.interbiznet.com/ern/2day
 
“Advanced Internet Searching and Sourcing” seminar.
Innovative Employee Solutions - 858-300-2752  www.innovativeemployeesolutions.com Provides support to independent recruiters and staffing firms through back-office assistance, payroll and benefits administration, and employer of record services.
Kenexa Skill Assessment
800-935-6694  
www.proveit.com
Skills and competency-based assessments to assist in the selection of qualified employees.
Online Solutions
612-920-3150   
www.onlinesolutions-adv.com
Third-party "broker" sells job board (Monster, HotJobs, CareerBuilder, etc.) subscriptions at discounted prices.
Recruiter Support Services
877-772-8777  
www.recruitersupportservices.com
Payroll funding, financing, back office administration and accounting for contractors and temp-to-perm.
Recruiters Aid
888-654-0020  
www.recruiters-aid.com
  
A fee-based service that performs Internet resume searches and candidate screening.
Recruiting-Online
508-930-9391  
www.recruiting-online.com 
Customized Internet recruiting seminars by Glenn Gutmacher.
Recruiting Pods
203-572-2053
 
http://recruitingpods.com
Podcasts that are specifically designed as a marketing tool for staffing firms.
“Reference Checkup” by Checkster
866-800 0709   www.checkster.com
Provides a full graphical reference check report that only requires 2 minute of your time.
Riseway
732-563-9849   www.riseway.com 
Internet training seminars by Barbara Ling.
Search Placement Pros
800-803-4071  
www.SearchPlacementPros.com
Provides search engine optimization (SEO) that has given 90% of their customers top 3 listings on Google for the search terms of their choice.
StaffingU
866-SU-WORKS (789-6757)   
www.staffingu.com
Training, coaching and consulting services in the staffing and recruiting industry.
Streamsend
(877) 439-4078    www.streamsend.com
Commercial third-party email services for sending large quantities of email.
SWAT Recruiting
314-962-7515  
www.swatrecruiting.com
Training, tips and resources for Internet recruiting by Mark Berger; includes reviews of applicant tracking systems (ATS).
Virtual Coach
732-563-9849  
www.virtual-coach.com
Consulting services and publications for Web site design, visibility and internet recruiting.
Alliance of Medical Recruiters 417-866-1898 www.physicianrecruiters.com
ARG | AgentHR Recruiting Group 877-243-6847 www.IndependentRecruiting.com
Association of Financial Search Consultants 727-521-0477  www.afsc-jobs.com
AtRecruiter.com 877-893-8522 www.atrecruiter.com
BountyJobs Inc. 646-329-9833 www.bountyjobs.com
Dayak 760-444-0150 www.dayak.com
Fee Trader, LLC 720-292-7041 www.feetrader.com
First Interview Network   www.firstinterview.net
FloodGate Medical Jobs 866-885-9778 www.floodgatemedical.jobs
Hireability     603.432.6653 www.hireability.com/recruiter-network
Insurance National Search, Inc. 281-497-5840 www.insurancerecruiters.com
Internet Recruiting Group, Inc. (IRG) 314-439-5186 www.teamirg.com
JobPocrates - Online Physician Recruiting Network 888-926-JOBS http://jobpocrates.com/index.php
iPRO Staffing 866-504-4776 www.iprostaffing.com
iThrive Pay-for-Performance Network 949-380-8478 www.ithrive.com
Marketing Recruiters Network 972-461-0682 www.marketingrecruitersnetwork.com
National Association of Legal Search Consultants  407-774-7880 www.nalsc.org
National Association of Physician Recruiters  800-726-5613 www.napr.org
National Banking & Financial Services Network 757-463-5766 www.banking-financejobs.com 
National Insurance Recruiters Association 714-536-8603 www.nirassn.com
NPA, The Worldwide Recruiting Network
616-455-6555 www.npaworldwide.com
OpenReq - Recruiting Recruiters 800-231-4172 www.openreq.com
Recruiter 2 Recruiter   www.Recruiter2Recruiter.biz
Recruiters Alliance 414-357-8350 www.recruitersalliance.com
Recruiters OnLine Network, Inc. 888-810-0110 www.recruitersonline.com
Recruiting Pipeline - Real Estate Recruiting Network 800-562-6593 www.RecruitingPipeline.com
Search Entrepreneurs 866-443-9621 www.searchentrepreneurs.com
SplitNow.com 315-404-6964 www.splitnow.com
StaffReady.com 866-228-1441 www.staffready.com
TALENThire, LLC 866-561-4473 www.talenthire.com
TalentHog.com 877-577-HOGS www.talenthog.com
Top Echelon, Inc. 330-455-1433 www.topechelon.com
U.S. Recruiters Network 952-435-6457 www.us-recruiters.com
For Recruiters O    
Association of Executive Search Consultants 212-398-9560 www.aesc.org
National Association of Executive Recruiters  312-701-0744 www.naer.org
National Association of Computer Consulting Businesses 703-838-2050 www.naccb.org
National Association of Legal Search Consultants 407-774-7880 www.nalsc.org
National Association of Personnel Services 703-684-0180 www.napsweb.org
National Technical Services Association 703-684-4722 www.ntsa.com
Pinnacle Society (honors organization for recruiters)   www.pinnaclesociety.org 
For Recruiters Only    
AgencyConnect 416 988 0085 www.agencyconnect.ca
E-cruitingbusiness  650-948-9303 www.ecruitingbusiness.com
Electronic Recruiting Exchange 212-671-1181 www.erexchange.com
Electronic Recruiting News 800-358-2278 www.interbiznet.com/hrstart.html
Employment Marketplace 314-560-2627 www.eminfo.com
Executive Recruiter News 800-531-1026 www.kennedyinfo.com
Executive Search Research Directory 850-235-3733   
Executive Search Review     www.hunt-scanlon.com/newsletters/search.htm
Human Resource Directory   www.humamresourcedirectory.com
IT Recruiter  800-788-1900 www.pinnaclepublishing.com/IT
Fordyce Letter  314-965-3883 www.fordyceletter.com
Networking News for Recruiters  330-455-1433 www.topechelon.com
Online Recruiter's Directory   www.onlinerecruitersdirectory.com
Online Recruiting Strategist   www.hunt-scanlon.com/newsletters/strat.htm
Oya's Directory of Recruiters   www.i-recruit.com
Recruit Directory   www.recruitdirectory.com
Recruiter Magazine - Recruiter.com 973-509-2300 www.recruiter.com 
Recruiter’s Cafe 905-470-2029 www.recruiterscafe.com
RecruitersConnection 860-635-3900 www.recruitersconnection.com
Recruiters Directory   www.recruitersdirectory.com
Recruiters Network 414-357-8350 www.recruitersnetwork.com
Recruiters Online Network    www.recruitersonline.com
RecruitersWorld 214-696-4845 www.recruitersworld.com 
Recruitment International +44 (0) 1932 351144 www.recruitment-intl.com 
Recruiting.com    www.recruiting.com
SearchFirm.com   www.searchfirm.com
Staffing Industry Report 650-948-9303 www.sireport.com
Weddles Newsletter 203-964-1888 www.weddles.com